OUR PRIVACY POLICY PRIVACY POLICY

Who We Are

Baldaya is a creative agency that provides branding, social media management, website, podcast and digital marketing services.

For any questions related to this Privacy Policy or the processing of your personal data, you can contact Baldaya through the following email.

Personal Data Collected

Baldaya may collect and process the following personal data, when submitted through the forms or contact options available on the website:

• Name
• Email address
• Phone number
• Information voluntarily shared in the message field, such as company name, project details, request or other additional data
• Technical data, such as IP address, browser type and device information

Baldaya only collects the data necessary to respond to contact requests, review potential projects, provide services and improve the website experience. Any additional information shared in the message field is provided freely by the user.

How We Use Your Data

Your personal data may be used for the following purposes:

• Respond to contact and information requests
• Communicate about potential or ongoing projects
• Provide and improve Baldaya's services
• Ensure website security and performance
• Comply with legal obligations

Baldaya does not sell, rent or trade personal data with third parties.

Legal Basis for Processing

Baldaya processes personal data based on the following grounds:

• Your consent, when you submit forms or subscribe to communications
• Legitimate interest, to communicate and manage professional relationships
• Legal obligations, when applicable

Data Retention

Baldaya retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by law. When data is no longer needed, it is securely deleted.

Data Sharing

Your data may be shared with trusted service providers, strictly necessary for website hosting, performance analysis or communication tools. These providers are contractually required to comply with data protection legislation and to process data securely.

Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, contact Baldaya using the details provided on this page.

Data Security

Baldaya implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction.

Cookies

Baldaya's website uses cookies to improve the user experience and analyze website performance. Detailed information on how cookies are used is available in the Cookie Policy.

Changes to This Policy

Baldaya may update this Privacy Policy whenever necessary, to reflect legal or operational changes. Any update will be published on this page.