1. Introduction
Baldaya is committed to protecting your privacy and ensuring transparency in how personal data is collected and processed. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data, in accordance with the General Data Protection Regulation (GDPR).
2. Who We Are
Baldaya is a creative media agency providing services in branding, social media, websites, podcasts and digital marketing.
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:
Email: [email protected]
3. Personal Data We Collect
We may collect and process the following personal data:
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Name
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Email address
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Company name
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Phone number (if provided)
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Project or inquiry details submitted through our forms
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Technical data such as IP address, browser type and device information
We only collect data that is strictly necessary to respond to inquiries, provide services, and improve our website experience.
4. How We Use Your Data
Your personal data is used for the following purposes:
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To respond to contact requests and inquiries
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To communicate about potential or ongoing projects
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To provide and improve our services
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To ensure the security and performance of our website
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To comply with legal obligations
Baldaya does not sell, rent or trade personal data to third parties.
5. Legal Basis for Processing
We process personal data based on:
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Your consent (when submitting forms or subscribing to communications)
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Legitimate interest (to communicate and manage professional relationships)
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Legal obligations (where applicable)
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted.
7. Data Sharing
Your data may be shared with trusted service providers strictly necessary for website hosting, analytics or communication tools. These providers are contractually bound to comply with data protection regulations and to process data securely.
8. Your Rights
Under GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to data processing
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Request data portability
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Withdraw consent at any time
To exercise any of these rights, please contact us using the details provided above.
9. Data Security
Baldaya implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.
10. Cookies
Our website uses cookies to improve user experience and analyse website performance. Detailed information about how cookies are used is available in our Cookie Policy.
11. Changes to This Policy
Baldaya may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be published on this page.
12. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us at: [email protected]